The Process - how does it work?

The first point of contact is usually our showroom at Lethenty Mill. There we have examples of some of the different styles and materials that we work with as well as several fully fitted and freestanding kitchen displays. Visitors to our showrooms are usually shown around the workshops and we try to communicate who we are and what we do. At this point, we will normally discuss the budget for the kitchen and give an indication of our likely charges.

The next step is usually the all–important site visit. Graeme Winram will meet with potential clients in their own home. This is an essential part of the process because what we need to find out is not just your storage requirements are or what brand of dishwasher you prefer. It’s more important to see how you use your kitchen, how it relates to the rest of the house and the family that lives there. That way, we can create a kitchen that not only looks fabulous and performs perfectly but a kitchen that is individually designed to work around the way you live your life. It is a bespoke kitchen after all. To do this we need to be good listeners. We need to know how you like to cook, where you like to eat and which way the sun shines on a summer evening. Are there kids doing homework on the kitchen table? Where do you like to sit to share a coffee with friends? Where does the dog sleep?

One client needed a large clear worktop space on the central island for dressmaking, another needed a small home office incorporated into the kitchen design. We need to pay attention to every detail.

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